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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • I can only list 3 players.

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    FC Eddie_NLF
    @kilhao Hi there, Try indeed refreshing the page or even remove the cache.
  • i think my account got hacked

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    FC Eddie_NLF
    @ziisnik-yacine Hi there, Due to GDPR laws (privacy) there is no way to track if an account gets hacked or not. If your still having issues with loggin in to your account then send a support request through our customer service. See the below link for the contact sheet. Make sure to give as much details as to why you're not being able to log in to your account. https://support.onlinesoccermanager.com/hc/en-us/requests/new
  • players pfp issue

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    FC Eddie_NLF
    @poccnr Yeah, that would be nice. We'll see what the future holds Anyway, I will be closing your topic now.
  • Error when Updating Crew info

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    MarkusRW5M
    In addition, managers in Crews, playing and managing competitions are the most important value for the community. Maybe they are not spending the most BC, but thousands of BC will be spend in Crew Battles, Crew leagues and crew competitions all over the world. To fix the issue should be more important for GB.
  • Club Funds Disappeared after Matchday

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  • Failed purchase of player on transfer list

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  • Bug on joining leagues by invitations

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    PortistaCulé2000P
    @SpecialOne Is there anything you can do about that?
  • Boss Coins 20% Deal

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  • This topic is deleted!

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  • Did not receive BC from paid bundle

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  • I want to change my name in game

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    FC Eddie_NLF
    @37Türk37 Hi there, Like Caiu said, it's sadly not possible to change your managername. This is due to some technical reasons. @Caiu_77 Thanks
  • You did not respond to my multi-account report

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  • Ban

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    FC Eddie_NLF
    @jfrancos_4 Hi there, See the post above from Lirind. Just delete your new account and login to your normal account and you can appeal against the ban. @Lirind Thanks
  • This topic is deleted!

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  • This topic is deleted!

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  • Cant enter a Crew

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    Pondboy_NLP
    @TigaThe crew boss of the Portuguese crew hasn't been online for a long time and can't hire anyonesmigas-0
  • Purchasing BC Failed, so SAD

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    ĀṢ 3rôôĀ
    @FC-Eddie_NL I have carried out the instructions, but I haven't received it yet. The last time I got a reply was an email. what should I do, it's been 7 days since I haven't received it[image: 1686021969773-screenshot_2023-06-06-10-26-00-320_com.google.android.gm.jpg]
  • Need urgent help please

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    FC Eddie_NLF
    @Billybob1499 Hi there, Are you playing OSM via the iOS app? If so, then there was an issue where loggin in to the app didn't work. This should be fixed with the version that went live two days ago. So if the app isn't at version V4.12.11 then download the latest version through the app store. For issues with your account you need to send a support request through our customer service, which you can do via below link. https://support.onlinesoccermanager.com/hc/en-us/requests/new
  • This topic is deleted!

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  • Password change

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    LirindL
    @gentle2all Hi mate, follow these steps: log in to the web then go to your profile, and there you will find the option to change your password.