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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • New account, but can't login on apple device

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    LirindL
    @alvaro-zeno_nl Hi mate, contact your native support team at nl.support@onlinesoccermanager.com and explain the whole situation.
  • Scout Bug

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    No one has replied
  • Multiple Account suspect

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    SpecialOneS
    Please check this post and follow instructions to report managers!
  • Boss Coins compensation

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    FC Eddie_NLF
    @menagerbl If you check the game updates topic on the updates forum you see that confirmation button should still be there when you buy a player for more than 100 Bosscoins. Anything less than 100 bc and there is no confirmation button.
  • Sancho position

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    ruipsc5R
    007 0 assists 0 goals 7 games
  • Forum profile photo not set

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    SpecialOneS
    Photo profile can only be changed on OSM. Since last forum update, it stop working. We're aware of it and we're trying to solve it ASAP!
  • Burnley mission

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    LirindL
    @koningco Hi mate, the information you need is here >>> OSM Missions
  • There is a wrong team in Kuwait league

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    DE XRISTD
    @kings-dutza Thanks Renato...
  • Report cheating bug

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    DE XRISTD
    Cheers...
  • Match time VIP League?

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    SpecialOneS
    If simulation time is that important to you, the only way you've to identify the server is when you try to join VIP leagues on Web: [image: 1635154322104-74a80b3d-ca59-4232-a3ad-80605442bcb7-image.png] You can see on address bar league number and then try to figure out in which server league is! In this case there are 3 options: Server 0: Sir Bobby Server 8: Sami Server 84: Abdelhak Note: You can get that info on active leagues and checking number on url (address bar) when clicking on servers
  • Is there a place where you report toxic people who insult in chat?

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    DE XRISTD
    @edgar-de-leon_13 Hello mate...if this manager plays in the same league with you, go to his profile and report him....else you can send an email here >>> EN.support@onlinesoccermanager.com
  • Oops, something went wrong.

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    SpecialOneS
    We just can't find any problems with your account. All points to a local problem. My advise is that you try to clear all temporary files/data (you can try it with CCleaner, free software, if you don't know how to do it). You can try a different browser. If that doesn't solve, maybe try a different device and if that works, you need to find out what's causing this on your device!
  • Match in play

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    Kings DutzaK
    @hariprasath007 Hi mate! The problem is still persisting?
  • Official battles bug

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    Kings DutzaK
    @menagerbl Hi mate! The problem is still persisting?
  • There's a random account in my game

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    LirindL
    @velonas0 Hi mate, please contact the support team at en.support@onlinesoccermanager.com or your native language support team at tr.support@onlinesoccermanager.com and explain the problem in detail.
  • I Can't buy players

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    DE XRISTD
    @jasiuk88 Thanks...
  • We have a cheater in league

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    DE XRISTD
    @galaksi̇taksi̇ Hello mate...if you think you have a cheater in your league, then go to his profile and report him....nothing can be done via forums....
  • 200 boss coins to take control of team

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    King_Jamiu_10K
    Hi, The main difference is that; When you pay 200 boss coins to take a team that is already being managed, OSM creates a new league with the default settings (OSM is also the moderator of the league) and you automatically become the manager of the selected team. But when you create your own league, you don't just choose the team you want but you are also the league moderator and can decide which advanced settings you want to keep and the ones you don't want to keep.
  • How does Champions Cup work?

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    DE XRISTD
    @majstor-matt Thanks Matt...
  • 0 Votes
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    SpecialOneS
    Hi and thanks for your feedback Not everything that looks strange means that something is wrong. In order to punish a manager for cheating, they really need to be breaking OSM terms and we need to be able to collect evidences of it. Having similar names, doesn't mean that they are from same user, otherwise all accounts that 'samm' on their manager name would be yours and I'm sure they are not. We appreciate users to report all suspicious situations they find, but after that we need to check if users are really cheating. The ones you reported were not cheating (at least not in a way that we could prove clear cheating to apply punishments). I just took a quick look to all your leagues and I also didn't saw any managers breaking OSM terms