Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • BOSS COIN MARKET FROM PC

    Locked Moved
    4
    2 Votes
    4 Posts
    172 Views
    FC Eddie_NLF
    @Cicciocioppo @SLjr @GECE3 Hi there, This is a know issue. See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/5 https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • i cant watch the video for boss coin

    Locked
    4
    0 Votes
    4 Posts
    120 Views
    FC Eddie_NLF
    @GECE3 @t3bi @ucele33 Hi there, This is a known issue. See this topic for more info: https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • Making up Free Boss Coins

    Locked
    3
    0 Votes
    3 Posts
    154 Views
    FC Eddie_NLF
    @omarstar_NL Hi there, If you are having issues with the OSM app, then you need to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide as much details, including managernames. You can't log out of your account in the OSM app because you can only have one account and your phone is yours. Normally, only you use it. So there is no need for a function to log out of your account.
  • Interest problem

    Locked
    2
    0 Votes
    2 Posts
    109 Views
    FC Eddie_NLF
    @ülkücü-genç-bekir Hi there, To receive the interest you need to put your Club Funds into Savings before the match starts and keep it there until the match has been simulated. If you did that, then the interest is added to your Savings aswell. So after the match, your current balance on Savings should be your previous amount of Club Funds + the 2% interest combined. So make sure to double check this the next time. If something is wrong, then we need hard proof with screenshots from your Finance page both before the match and after the match, with full details of your current amount of Club Funds. Without that, there is nothing we can do. The interest system has been checked in the past and it works.
  • Scout

    Locked
    2
    0 Votes
    2 Posts
    110 Views
    FC Eddie_NLF
    @arixcs Hi there, Sorry about that. Perhaps you were too soon or you already had the OSM app active. It can sometimes happen that data in your OSM app isn't properly synchronised with the OSM server yet and shows 'old' data. Always double check if the reduction of a timer is active. On the page it shows how many hours it will take before the timer is finished.
  • When are the web videos fixed

    Locked
    2
    0 Votes
    2 Posts
    103 Views
    FC Eddie_NLF
    @RayReddington_NL Hi there, It's not known when it will be fixed. Not everything can be fixed within a day. If you have issues with the OSM app then you can contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • 0 Votes
    2 Posts
    105 Views
    FC Eddie_NLF
    @SLjr Hi there, See this topic for more info about the issue: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/3
  • No business We have no business offers left right now. Come back later.

    Locked
    12
    0 Votes
    12 Posts
    366 Views
    FC Eddie_NLF
    Hi there, This is indeed a known issue. See this topic for more details: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/3 https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/3
  • Disrespectful behaviour, curse with diseases

    Locked Moved
    3
    0 Votes
    3 Posts
    94 Views
    FC Eddie_NLF
    @MiiSha_NL @Ryan-Cereza_NL Hi there, You can report users that show rude or discriminary behaviour or have a offensive manager name, team name, league name through our customer support. See the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'report a player for an offensive name, tag or description'. Then you can fill in the contact sheet and provide more details. If you have any screenshots with the conversations, then add those aswell.
  • Boss coins & ads

    Locked Moved
    2
    0 Votes
    2 Posts
    111 Views
    FC Eddie_NLF
    @Vicente-Maya Hi there, No, it's not just you. There is a general issue with the ads on the webversion of OSM. It will take some time before it will be fixed, so you have to be patient. Until then, you can use the OSM app to watch the ads.
  • ads don't open

    Locked
    2
    0 Votes
    2 Posts
    141 Views
    FC Eddie_NLF
    @MaSa24 Hi there, See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/6
  • buggy ads

    Locked
    3
    0 Votes
    3 Posts
    105 Views
    FC Eddie_NLF
    @Allezinn @Sfregiato Hi there, See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/6
  • CANT WATCH ADS IN OSM WEB

    Locked
    3
    1
    0 Votes
    3 Posts
    116 Views
    FC Eddie_NLF
    @Hansip-Flicks @Viertria Hi there, Hi there, See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/6
  • please help buggy ads

    Locked
    2
    0 Votes
    2 Posts
    86 Views
    FC Eddie_NLF
    @Allezinn Hi there, See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/6
  • 0 Votes
    6 Posts
    408 Views
    FC Eddie_NLF
    Hi there, See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/6
  • Problem with free coins and videos

    Locked
    2
    1 Votes
    2 Posts
    93 Views
    FC Eddie_NLF
    @Ricardo-Lopes-82 Hi there, See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/6
  • Cant view ads on OSM (browser)

    Locked Moved problem
    9
    1 Votes
    9 Posts
    685 Views
    FC Eddie_NLF
    @BrianBrobbey0495_NL @fantomas_4 @Hotstep86_NL @Maceraprest34 @Marwin_943 @mhmadhti @şifo-osman Hi there, There is an issue with the ads on the webversion of OSM. The videoplayer is in control of an external party, so this is not something that the developers of OSM can fix. Therefore we are relying on the external partner and they won't fix this before Friday. So you will have to be patient until it is fixed. In the meantime you can use the OSM app to watch the ads for Bosscoins.
  • Can’t load advertisements

    Locked
    7
    0 Votes
    7 Posts
    638 Views
    FC Eddie_NLF
    @Comedil @omarstar_NL @RayReddington_NL @Rh1xsa @weedyalmelo_NL See the above statement from @rachelle99_5 So you have to be patient until it is fixed and use the OSM app in the meantime to watch the ads for Bosscoins.
  • Free boss coins problem

    Locked
    3
    1 Votes
    3 Posts
    99 Views
    FC Eddie_NLF
    @Coach_stepan @Sfregiato Hi there, This is a known issue on the webversion of OSM and won't be fixed before Friday. So you will have to be patient until it is fixed. In the mean time you can use the OSM app to watch ads for Bosscoins.
  • Free Boss coins problem

    Locked
    5
    0 Votes
    5 Posts
    206 Views
    FC Eddie_NLF
    @MarcusWöll They are now aware of an issue with the ad player on the webversion of OSM. It will take some time before this will get solved.