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  • How do I find Bellingham

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    BrandZone_NLB
    Maybe some team bought him before and sold him after that. So is there a going out of the league transfer of Bellingham? And maybe his rating went up as well when he was bought before and sold after so 99 can be to low.
  • somethings wrong with phone app

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    jiorjiJ
    @SpecialOne Its fixed now, Thanks
  • What does this mean?

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    FC Eddie_NLF
    @R0BERT0MMF Hi there, It's pretty obvious isn't it? With that transfer you would violate the OSM terms. There are rules in play that prevent users from cheating with transfers.
  • Did not get the Boss Coins reward (France victory)

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    FC Eddie_NLF
    @nucada Hi there, I'm sorry that you haven't received those Bosscoins. It's best to contact our customer support as they can help you with sorting it out. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.
  • Holiday mode

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    FC Eddie_NLF
    @actually-goated You don't have to worry about that. You're account will only be deleted if you haven't logged in in three years straight.
  • Transfer list

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    FC Eddie_NLF
    @1heedree_4_NL Hi there, See the reply from @L-R-van-kessel_NL You can try to play a bit with the margins, but not much else can be done.
  • Will player forms drop at the European Championship?

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    FC Eddie_NLF
    Thanks all. Since this is clear, I will close this topic.
  • Transfer bug

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    FC Eddie_NLF
    @İzmitli-Barış-Hoca Hi there, Like @talhae said, transfers are pretty random and has nothing to do with a bug.
  • Wrong Team Name Italia Seria B (2.League)

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    FC Eddie_NLF
    @LyleScott Hi there, Wikipedia isn't really a credible website, but I see that on the website transfermarkt.com the club is also listed as AC Reggiana 1919. So I will pass it along to Gamebasics.
  • Transfer

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    FC Eddie_NLF
    @tchikouyoucef92 Hi there, Transfers are for a large part pretty random, especially with the really expensive players. You can play a bit with the margin, but other then that you will have to be lucky.
  • How to change your flag?

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    FC Eddie_NLF
    @Julius-Gudelaitis You're welcome
  • I hope to find a solution to the selling problem!!!

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    FC Eddie_NLF
    @Manuel-Felipe-Scolari Hi there, You can try playing a bit with the margins, but otherwise there is nothing you can do. Transfers are for a large part random.
  • Can i change a player's name?

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    LirindL
    Hi mate, it's not possible to change the players name.
  • Payments ok, but no reward obtained

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    M
    I have the same exact problem, plus the inventory is empty
  • How to pick a club that league has not started?

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  • 0 Votes
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    T
    I have a problem saying “ Something went wrong with launching OSM. Please come back later.”!
  • Forum on the OSM App

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    FC Eddie_NLF
    @niekpro2005_60_NL Hi there, Years ago they were investigating if the forum could be added to the OSM app, but that has never resulted in something concrete. So I highly doubt this will ever happen. Also keep in mind that Gamebasics doesn't own this forum.
  • My account has disappeared

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    FC Eddie_NLF
    @Hopha3 Hi there, If you get that error message while you want to log in into the OSM app, it probably means an old account is interfering with your current account. Then you need to contact our customer service via the below link. https://support.onlinesoccermanager.com/hc/en-us
  • This topic is deleted!

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  • Managing clubs

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    Facet z Lasu 0F
    That's a blatant lie. Those clubs are not "taken" by any other manager. They are free(unmanaged) of course, but Gamebasics want you to waste Boss Coins to unlock the possibility to manage them. The locked clubs are always the high-rated, most popular clubs which every manager wants to manage. GB hope that you will be quickly out of Boss Coins and willing to pay real money to buy more. You must remember that everything Gamebasics do or don't do is intentional with only one purpose - convince players to pay them for different things to "improve" your gaming experience.