Skip to content
Brand Logo
  1. Home
  2. Support

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • CelienwC

    Server

    Locked
    2
    0 Votes
    2 Posts
    122 Views
    SpecialOneS
    Hi There's no difference between both 'servers'. They're same game with a different user base. This is something that will be addressed some day by merging both games. You can't move from one game to the other with same account, but you can have one account on each (the only legal way to have more than one account)
  • RobinnnsonnnLR

    OSM NO SİGNAL

    3
    0 Votes
    3 Posts
    164 Views
    RobinnnsonnnLR
    can't get a signal on the air problem there was a problem connecting to osm studio please reselect the manager page error I can't enter and follow my matches in any way, it keeps giving this error I deleted it from the phone and reinstalled it, I looked to see if I had an update, but nothing was fixed. it keeps saying go back to manager page
  • V

    Leave competition

    Locked
    2
    0 Votes
    2 Posts
    125 Views
    SpecialOneS
    Winners cup is a competition where by design is not possible to resign!
  • LhakwelL

    Help me please

    2
    0 Votes
    2 Posts
    106 Views
    SpecialOneS
    Hi, can you please explain?
  • karaman 2008 yahyaK

    IT KICKS ME OUT ALTHOUGH I WON!???

    2
    2
    0 Votes
    2 Posts
    139 Views
    mohamed raed derbala_3M
    @karaman-2008-yahya hard luk
  • harveyjoneys_NLH

    Apparently I won a signed Ruud Gullit shirt?

    Locked
    4
    1
    0 Votes
    4 Posts
    224 Views
    FC Eddie_NLF
    @harveyjoneys_NL Yeah, after you didn't reply to the e-mail they decided to send you chat message on OSM hoping for a reply So everything is legit
  • zephxddZ

    BUG

    2
    0 Votes
    2 Posts
    158 Views
    ferreipaF
    @zephxdd The player costs 12.3M. You have only 10.5M. You don't have all the money to buy the player. OSM provides the option to pay the rest with boss coins. There is no bug or error.
  • E

    My coin did not come

    help
    2
    0 Votes
    2 Posts
    146 Views
    Lotzzy_0_NLL
    @Egehan-Mülayim I remember someone had this problem too but that topic got closed; https://forum.onlinesoccermanager.nl/topic/69716/i-invited-friends-and-they-got-the-bonus-reward-but-i-did-not
  • Incredible WarriorI

    Loss Money

    1
    1 Votes
    1 Posts
    107 Views
    No one has replied
  • aslanddkaplanA

    I bought money but it did not come.

    2
    1
    0 Votes
    2 Posts
    115 Views
    LirindL
    @aslanddkaplan Hi mate, please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain your whole situation again, put your manager's name, and proof of payment.
  • SciryffoS

    OSM played 2 games per slot today

    glitch
    3
    0 Votes
    3 Posts
    195 Views
    SciryffoS
    @SpecialOne yes, I confirm the system played 2 games per slot: Slot 2 both games played on March 8th: (Matchday 25, March 8 and semi-finals cup March 9) - screenshot above. Slot 3 Club Stars played 2 games as well. (The competition is over now).
  • danii_07_8D

    I invited friends and they got the bonus reward but I did not.

    Locked
    2
    0 Votes
    2 Posts
    180 Views
    SpecialOneS
    Hi To be able to get these rewards, following criteria have to be met: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click link again and only after create the account) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards.
  • Sir imparator Burak terimS

    Transfer bug

    Locked
    3
    0 Votes
    3 Posts
    280 Views
    SpecialOneS
    Tks @Sciryffo As explained, sell players is a matter of luck mixed with probabilities. Higher value and/or high price increase rate, lower the chance to sell players.
  • _WaKaMe__

    a manager cheating with different teams in the league of the month.

    Locked
    2
    0 Votes
    2 Posts
    115 Views
    SpecialOneS
    Hi, Please take a look at our fair play section on Help Center!
  • CHAWLA6C

    Training progression

    Locked
    3
    1
    0 Votes
    3 Posts
    231 Views
    SpecialOneS
    Tks @jasiuk88
  • Sagkan16S

    I need help with someone loosing on purpose

    Locked
    6
    3
    0 Votes
    6 Posts
    265 Views
    Sagkan16S
    @FC-Eddie_NL thank you so much !! Love you
  • VallianXSV

    Resign Bug

    Locked
    3
    0 Votes
    3 Posts
    162 Views
    VallianXSV
    @Lirind Thank you brother for the advice, its working again now!
  • L

    There are no videos to watch

    Locked
    12
    1 Votes
    12 Posts
    838 Views
    funnyimpactF
    @SpecialOne said in There are no videos to watch basket random: A new release as been set live 4.0.15.6 (Android). Please update it as soon as it's vailable for you and let us know if all is fine now Yeah new version worked well.
  • EmKa_1905E

    Every Word I Use Is Starred (***)

    Locked
    3
    0 Votes
    3 Posts
    183 Views
    SpecialOneS
    We didn't said it couldn't be fixed... We said that we're working on it and we are!
  • thunderzord_NLT

    Payed but didn't get coins

    Locked
    2
    0 Votes
    2 Posts
    155 Views
    LirindL
    @thunderzord_NL Hi mate, please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain your whole situation again, put your manager's name in the email, and proof of payment.