Support

@joe-mcnorthman Thanks mate!

@dragoslucky @becsisz @Alessio-Izzo @Joe-McNorthMan Hello everybody and thank you for your posts. Please follow this topic from now on : https://forum.onlinesoccermanager.com/topic/40324/boss-coins-not-received-in-my-smartphone and do not open new ones about the same subject. Works are in progress from the Osm devvers.

Hi, This is not a silly question mate. Yes! Someone has taken them for free, and no, when you pay 200 coins to pick the team you don't take it off anyone. Because there are lots of managers who like picking these teams, the chance of having them free is little and they don't stay free for long, it's difficult getting such teams. OSM provides a way which you can still have these teams for selection through the use of boss coins. So when you pay the 200 coins to pick the team OSM automatically creates a new league where OSM is the moderator and the team in question is assigned to you. Whether you pick the team for free or pay coins to get the team, it cannot be taken from you by any other manager.

Great then this topic can be closed now.

@uhf_jaime_nl Hi, welcome. That option is indeed only available on ios, unfortunately we can't say when it will be launged on all platforms.

@carlos-wallace You've been kicked out of the league by now, so it's time to put a lock on this topic.

Since this is clear now the topic can be closed.

Hi Neil, In case you don't want to continue league, just let us know after league been set to continue and we'll revert it again. If this happens during weekend, please protect league and avoid other managers to join it and we'll delete league asap on Monday. If other users join then we'll just remove league moderator from that league! Sorry for this whole trouble but this was the best solution we can provide, otherwise managers end up losing long standing leagues and that's not possible to recover!

You're welcome! This is clear, so topic can be closed now!

@anassbt98 Hello mate! Since GameBasics was obliged to change her payment methods , us users we have to do a little research about this matter. Every country and every platform has it's own payment systems. Some systems may not be available in all countries. Google Wallet/Play has lots of payment systems, so if you play OSM via your Android App then you could proceed with your purchases via Google Play and pay through your phone's balance. But it's up to you really and to your local /country's regulations.

@tommy-timbers Hi there! Let me check on this first. But in the meantime... What device - platform are you using? Oh , all is working good then. Thank you!

@edgaream Hello mate,use this link to send an email >>> EN.support@onlinesoccermanager.com

Correct, thanks. Since this is clear enough I will close this topic now.

Since this is clear now, the topic can be closed.

@manager-pr-9 Thanks!

This is confirmed and Boss Coins refunded!

I think we can close this one. Thank you guys. Special thanks to @Moukha-Nakre !