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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • in my team, there are players that I did not buy

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  • Injury

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    FC Eddie_NLF
    @Mikel-Bill Hi there, I don't know. You can keep using the doctor until his injury is over. If this is still an issue, then we will need a screenshot of the doctor and the message that appears.
  • Double Player in Squad

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    jasiuk88J
    Maybe you can consider to remove that kind of situation because this is unfair that only 1 Player can be in use. You have milion of players and I dont understand how it is possibile that 2 the same players are in squad.
  • Remove ads

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    S
    Actually it wouldn't be weird. There may also be a package in which all these rewards can be provided without ads. For example, we can reduce the training timer by 2 hours to 4 times every 3 hours without watching ads. In summary, other rewards can also be provided without watching ads with the same frequency. there are games with such package examples. It can also be applied in this game. I would like to ask you to consider this option and, if possible , add such a package.
  • The money was deducted and the coins did not reach me

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    FC Eddie_NLF
    @Abo-Omar-22 Hi there, If you still didn't received the Bosscoins, then you should be able to claim them through the career page. If that doesn't work then you should contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • 50 boss coins

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    FC Eddie_NLF
    @bryant-myers_66 Hi there, You got the stadard 50 Bosscoins that every new user starts with. Your friend can get a bonus of 50 Bosscoins for the first 10 friends he invites to join the OSM communiy and creating an account through his referal link. There are however a few requirements that you both need to fullfill before those bonus Bosscoins are given out. They are as follows: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click the link again and only after the account has been created) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards. So make sure that you both double check if you have met these requirements. If that's the case and your friend still hasn't received the bonus, then he has to go to our customer service via the below link. https://support.onlinesoccermanager.com/hc/en-us From there he has to click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet in English.
  • HELP

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    FC Eddie_NLF
    @skenRUBY Hi there, If it still an issue and removing cookies and cache of the browser didn't worked, then please post some screenshots of the issue. Perhaps you do not have enough Club Funds or Bosscoins to make the purchase or you have put your Club Funds on Savings. If it's on Savings you won't be able to use it and have to transfer it back first. As for the video: do you have an adblocker installed and is it active for OSM? If so, then you have to deactivate it before you are able to watch the ad.
  • I lost champion coins

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    FC Eddie_NLF
    @77TOMIBRUZZ77 Hi there, Perhaps you paid of the timer, your money was on Savings or you didn't have enough Club Funds to pay for the improvement. Otherwise you don't have to pay Bosscoins. Anyway, you can always try going to our customer support and ask there if they want to double check what happened. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Liğe giriş yapmıyor

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  • This topic is deleted!

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  • Help!!!!!!!

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    FC Eddie_NLF
    @ardit200000000_8 Hi there, I'm sorry, but for all account issues you have to be at our customer service. If you have already sent a ticket in via https://support.onlinesoccermanager.com/hc/en-us then you have to be patient until you get a reply. Depending on how busy it is, this might take a few days. As long as you didn't received a reply, it's best to not send in another ticket as that just put you back at the bottom of the waiting line.
  • I can’t open my Manager Slot 3 and 4.

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    A
    @FC-Eddie_NL Yes, you are right. I am a new user. I had reinstalled and the same problem, but I will write to the link you have give me and we will see what happens.Thank you!! Cheers!!
  • Training issue in Winners Cup

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    FC Eddie_NLF
    They are aware of the issue and are working on it.
  • The game does not open on any platform.

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    ComedilC
    Het spel wordt steeds slechter! Ik zal het spel snel afmaken!!! Bijna elke week verschijnen er nieuwe problemen. Ze bederven zelfs wat tot nu toe goed was. Ik speel alleen totdat je vermaakt bent! Vandaag word ik nog zenuwachtiger!!! Hallo!
  • Faster timers doesn't work anymore: training - free coins -...

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    FC Eddie_NLF
    @kevin25jaar_NL Hi there, Did you joined a new league that was created by a user or created your own league between thursday and saturday? If so, then the advanced setting called 'timers' has been deactivated. Then you won't be able to buy off the timers or watch an ad to reduce the time the timer needs to complete.
  • Im unavailable to enter the game app

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    FC Eddie_NLF
    Hi there, For all account issues, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet
  • This topic is deleted!

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  • What should be considered in the game?

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    Joe McNorthManJ
    @frozén_25 said in What should be considered in the game?: I've been playing the game for a few months and I love it, but I don't know exactly what to do. Can you tell me what I should pay attention to in tactics and other things? Yeah that is true, I agree with you, at the beginning everything might seem to be overwhelming but it's manageable. Ultimately, what you're looking for, is to build a better team and to counter your opponent tactically. How does everything work? One might wonder. Well for starters, once you select a team, start by selling players, put them in that transfer list, and then always try to upgrade your team by purchasing better players in the transfer list. Say, you have three strikers? Get rid of one. You have a really good striker? Test the waters, sell him as well in an attempt to purchase a better one with better stats than the previous one. What else you should pay attention to? Besides upgrading and making your team better statistically (by purchasing better players), you're looking for anything that gives you an advantage to win. With that being said, you need to upgrade your stadium: SPECIFICALLY YOUR PITCH. Because upgrading your pitch to the maximum, gives you better chances of winning at home, and why wouldn't we all go for that? Of course we want to win. Besides that, what you're looking for, is the most important aspect of the game, it's the tactical world of OSM. Now, this is a science on its own, but everything is manageable. Say you have a weaker team, that tops up at 150m squad value, and you're facing a far better opponent with a squad value at 450m, Now, logically speaking, you cannot beat this guy, because obviously he has better players and a better team - but it's not impossible. From a logical point of view, you should play a defensive tactic, to counter his attacking formation - because from a logical point of view, if he realizes that your team is weaker, he's going to attack you, so in this case all you gotta do is to counter his tactics by playing a defensive formation. I know this is a lot to process, but when it comes to tactics, every line-up has a counter. I'm gonna link you to a wevbsite here so that you can have a look yourself, and find a tactic that suits your team depending on the situation: https://www.osmguide.com/ - Everything you need to know about the game, and a very nice beginner tutorial which can help you out.
  • This topic is deleted!

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  • Again the bug

    help
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    J
    @FC-Eddie_NL Hi, On the home screen I don't get the option to see how the classification is going, and if I click on training I get it all the time loading ![f1fc9570-4e58-4e53-b6d6-addc566e13e9-image.png](Request Entity Too Large) ![d1680ee9-91cf-4d1e-8216-7a42a0bb1677-image.png](Request Entity Too Large)